FAQ (Frequently Asked Questions)

How much is delivery? Delivery is a flat Rs 200 anywhere in Pakistan. [Add free-delivery threshold here if you offer one.]

How long does delivery take? Main cities receive orders in 2 to 4 working days. Other cities take 4 to 6 working days.

Do you offer Cash on Delivery? Yes, Cash on Delivery is available across Pakistan. You can also pay in advance via [Easypaisa / JazzCash / bank transfer].

Can I track my order? Yes. Once your order is dispatched, we send you a tracking number to follow your parcel.

Can I return or exchange an item? Yes, within [7] days of delivery, as long as the item is unused and in its original condition with tags and packaging. See our Return & Exchange Policy for details.

What if I receive a damaged or wrong item? Please contact us within [48 hours] of delivery with photos, and we will arrange a replacement or refund at no extra cost.

How do I place an order? Simply choose your bag, add it to your cart, and check out with your delivery details. You'll receive a confirmation right after.

How can I contact you? Reach us at [email] or [phone/WhatsApp], [days and hours]. We reply within [24 to 48 hours].