TERMS OF SERVICE

Welcome to Bag Zela. By using our website and placing an order, you agree to the following terms.

General

By accessing our website or making a purchase, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or guardian. We may update these terms from time to time, and the current version always applies.

Products

We make every effort to display our products, colours, and details as accurately as possible. Slight variations in colour may occur due to screen settings and photography. All products are subject to availability.

Pricing

All prices are listed in Pakistani Rupees (PKR) and include applicable charges unless stated otherwise. A flat delivery charge of Rs 200 applies to orders. We reserve the right to change prices and offers at any time without prior notice.

Orders

Once you place an order, you will receive a confirmation. We reserve the right to accept or decline any order, including in cases of suspected fraud, incorrect pricing, or unavailability of stock. If we cannot fulfil your order, we will inform you and arrange a refund where payment has been made.

Payment

We accept Cash on Delivery and [Easypaisa / JazzCash / bank transfer]. For advance payments, your order is processed once payment is confirmed.

Delivery

Delivery times and charges are explained in our Shipping & Delivery Policy. Estimated times are not guaranteed and may vary due to circumstances beyond our control.

Returns

Returns and exchanges are handled as described in our Return & Exchange Policy.

Intellectual Property

All content on this website, including our logo, images, text, and designs, belongs to Bag Zela and may not be copied or used without our permission.

Limitation of Liability

Bag Zela is not liable for any indirect or incidental loss arising from the use of our website or products, to the extent permitted by law.

Contact

For any questions about these terms, contact us at [email] or [phone/WhatsApp].